Customer Feedback Survey


1.Select the main use for your storage unit: (select all that apply)




2. Select your age group:

3. What is the distance (in miles) from your residence to the EZ Storage® property?

4. How long have you been a guest with EZ Storage®?

5. How did you hear about EZ Storage®? (select all that apply)









6. How would you rate our website?
Well Organized
Visually Appealing
Easy to Navigate
Informational
Comments

7. How would you rate the site manager?
Friendly
Professional
Attentive/Helpful
Knowledgeable
Comments

8. How would you rate our EZ Storage® property?
Good Value
Convenient Rental Process
Clean and Well Maintained
Good Prices on Moving Supplies
Adequate Facility
Bathrooms Clean and Well Stocked

9. Why did you choose EZ Storage®? (select all that apply)






10. Additional Comments

11. Please accurately fill out the information below and you will receive a $10 rent credit on your EZ account that will apply to your next month’s payment (some restrictions may apply). Upon receipt of your survey, we will credit your EZ account within 7 business days. We will send you a confirmation e-mail when your account has been credited. Please include your e-mail address below. We appreciate your feedback, thank you.

All of the following fields are required in order to receive your credit.
*First name:
*Last name:
*EZ Storage® Facility:
*Unit Number & Size:
*Phone Number:
*Email:
 
(* required field)

You Can Now Pay Online and Manage Your Unit Account!

Select your location below to pay online or manage your account.

EZ Storage Framingham - Pay Online!

EZ Storage Natick - Pay Online!

EZ Storage Newton - Pay Online!


Self Storage Customer Testimonial

I had a very pleasant experience under personal difficulties. The Manager was excellent to work with.

- Framingham Customer